Terms of service

Effective Date: June 28, 2026

Welcome to Mocha Silk Skincare. These Terms & Conditions ("Terms") govern your use of our website and the purchase of products from Mocha Silk Skincare, LLC ("Mocha Silk Skincare," "we," "our," or "us").

By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our website or purchase our products.


Eligibility

By using this website, you represent that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.


Product Information

We strive to ensure all product descriptions, pricing, photographs, ingredient lists, and other information are accurate. However, because our products are handcrafted, slight variations in color, scent, texture, appearance, and weight may occur and are not considered defects. We reserve the right to correct typographical errors, pricing errors, or inaccuracies at any time without prior notice.


Orders

Submission of an order does not guarantee acceptance. We reserve the right to decline any order, limit quantities purchased, cancel orders suspected of fraud or unauthorized activity, and refuse service when necessary to protect our business or customers. If payment has already been processed for a canceled order, a full refund will be issued.


Pricing

All prices are listed in U.S. Dollars (USD). Prices are subject to change without notice. Applicable taxes and shipping charges are calculated during checkout.


Payment

We accept approved payment methods displayed during checkout. By submitting payment information, you represent that you are authorized to use the selected payment method.


Shipping

Shipping is governed by our separate Shipping Policy, which is incorporated into these Terms by reference.


Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy, which is incorporated into these Terms by reference.


Intellectual Property

All content on this website — including but not limited to logos, product names, images, graphics, text, videos, designs, branding, and product descriptions — is the exclusive property of Mocha Silk Skincare, LLC unless otherwise noted. No content may be copied, reproduced, distributed, modified, or used without prior written permission.


Acceptable Use

You agree not to use the website for unlawful purposes, attempt to interfere with website security, upload malicious software, harvest customer information, attempt unauthorized access to our systems, or misrepresent your identity.


Product Use

Our products are intended for external use only unless specifically stated otherwise. Customers should review ingredient information before use. Discontinue use immediately if irritation occurs. Consult a healthcare professional before using any skincare product if you are pregnant, nursing, under medical treatment, or have known allergies.


Disclaimer

Statements regarding our products have not been evaluated by the U.S. Food and Drug Administration. Our products are not intended to diagnose, treat, cure, or prevent any disease. Individual results may vary.


Limitation of Liability

To the fullest extent permitted by law, Mocha Silk Skincare, LLC shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from the use of our website or products. Our total liability for any claim shall not exceed the purchase price of the product giving rise to the claim.


Indemnification

You agree to indemnify and hold harmless Mocha Silk Skincare, LLC, its owners, employees, affiliates, and representatives from any claims, damages, liabilities, costs, or expenses arising from your misuse of our website or products or your violation of these Terms.


Privacy

Your use of this website is also governed by our Privacy Policy.


Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of Georgia, without regard to its conflict of law principles. Any legal action arising from these Terms shall be brought exclusively in the appropriate state or federal courts located within the State of Georgia.


Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes become effective immediately upon posting to our website. Continued use of the website constitutes acceptance of any revised Terms.


Contact Us

Mocha Silk Skincare, LLC Email: support@mochasilkskincare.com Phone: (770) 807-2692 Website: www.mochasilkskincare.com

Thank you for choosing Mocha Silk Skincare. We appreciate your trust and look forward to providing you with handcrafted skincare products made with exceptional care and quality.

Entice • Nourish • Escape